Corporate and Special Event Video Production

Red Flags to Watch Out For When Selecting a Wedding Videography Professional

Selecting a videography professional to shoot your wedding video is an important decision once you decide to get married. A wedding is a special moment; it should be treated as such with the best wedding videography in Los Angeles.

When you search among many video production companies, it’s important to note that wedding videography is entirely different from other types of video such as corporate video production; it demands telling a story in a unique way.

When you don’t have much experience selecting the right video production company to record your wedding video, a little research could help you select the best one in the market. You must verify with your own eyes that the production work is up to your standards. You simply cannot rely on a video production company in Los Angeles or anywhere, for that matter, to objectively tell you the things you need to know as it is in their best business interest to convince you of all the things they can offer. Convince yourself by looking at the company’s video gallery demos.

Here are some of the red flags you must watch out for when selecting a wedding video production company:

Lighting Check

A good wedding videographer should not rely exclusively on natural lighting. This may suggest that they aren’t using the best equipment to shoot properly exposed shots in the less well illuminated areas of your venue. While some areas may be well lit for perfect shots, it’s equally important to have properly exposed video in the darker corners where your family members and guests usually mingle. Proper lighting ensures vibrant color and sharper detail in the finished video.

Sound Check

Expert wedding videographers not only record captivating images, but also clear, clean sound. Not being able to hear the vows or toasts doesn’t make for a very enjoyable video, and lacks professionalism. Make sure your videographer has a variety of options for recording pristine audio including wireless options

Videographer Check

The person you interview at the studio may or may not be the videographer who will actually shoot your wedding video. Make sure you also speak with the videographer recording your video to ensure the best video services for the bride & groom.

Watching for these important red flags is the best way to avoid unexpected surprises and disappointing wedding video productions.

Helping out my BF DJ Jazzy Jackson. Check out this video.

I’ve been helping my friend DJ Jazzy Jackson get to and from some of his gigs and made this video demo for him for his website. Check it out: https://vimeo.com/90977112

Comments Welcome!

Jazzy and I have been best friends forever, fishing buddies and we work together often at the same gigs, Jazzy as a DJ/master of ceremonies and me as a videographer mostly in gigs around the south bay area of Los Angeles. Whenever we pair up at a gig I try to make a video demo for him to help him out.

The Perils (and Rewards) of Good Customer Service

Good Customer Service and the Perils of Being a Wedding Videographer

Sometimes providing good customer service is a hard road to walk and you have to stop and ask yourself the question, “When is enough, enough?” You want to please. You try hard to please, but what do you do when that’s just not in the cards? You’ve got clients that can’t be pleased. Finding a good solution that makes everyone happy can be an arduous, challenging problem.

This all began shortly after completing a very successful wedding video for a couple in my area with venues at Wayfarers Chapel and Trump Golf Club. I sensed from our initial pre-wedding conversations that this couple was very detail-minded so I set up a courtesy visit in the studio to go over the edited video on the computer with them just in case they had any changes they wanted to make before burning their Blu-Ray Disc. After about five hours of working together and thoroughly enjoying their non-stop stream of laughter and commentary as we watched their video for the first time, I said to myself, “This is good! They’re amazed!” My joy turned out to be short-lived, however.

I came to learn after they had their video for a couple of days that they felt there wasn’t enough footage of the bride’s mother in the final edit, so I searched the raw footage for any clips I might have bypassed and agreed to include them. There were a few scenes that were excluded because the mom wasn’t presenting well on camera for one reason or another, and I wanted to include only the clips of her looking her best.

Because the bride was particularly close to her mother she wanted all the clips of her included, regardless, and I was happy to accommodate her request, so a new edit was created, and a new Blu-Ray Disc burned. No charge. Done? Happy clients? Not yet.

To my surprise, a short while later another request came from the couple to eliminate parts of the best man’s toast. Why hadn’t this come up in the initial review of the video? Because someone at the bride’s place of work made it an issue. I sat with the couple for another couple of hours creating an edit that they liked and encoded and burned another blue ray disc for them, not charging them for any additional time or materials. I had hoped that the video was done at this point, but no such luck.

Another request came in a little while later to revise some of the previous revisions (yes, you read that correctly) at which point I expressed to the couple, not with any displeasure, mind you, my disappointment at not being able to find a way to please them, explaining that every time I made an adjustment something else seemed to come up. Well, I worked with the groom on yet a forth round of revisions to try to put a happy ending on this story, all the while feeling discouraged that my previous efforts didn’t meet with greater success, and through it all I was still bound and determined to make this work and turn my couple into happy customers. It had now become something of an obsession to please them.

Some considerable time passed and I wasn’t expecting to hear from the couple ever again when I was surprised by an email from them indicating that the review they had originally promised me was sent to http://www.yelp.com/search?find_desc=24kt+sound+%26+video&find_loc=Inglewood%2C+CA&ns=1 and a couple of other review sites. Oh boy! Now I was really in trouble! This sounded like it was going to be a very bad day. I knew that it would take about ten good reviews to undo the damage caused by just one bad one. It wasn’t fair.

Well, the review is on yelp, one of the longest reviews I’ve seen and all very positive. It took a lot of time and effort to get to that point, but all’s well that ends well. Just another day in the life of a wedding videographer.

Please comment and share similar stories of your own. Do you ever write a client off and when do you decide enough is enough, if ever?

 

Ziv’s Extraordinary Bar Mitzvah Video

Image51Ziv’s bar mitzvah video is an extraordinary example of how a video can so beautifully illustrate the loving relationships and the feelings that bind loved ones together.  The images below come from Ziv’s video. When you look at them you’ll understand their power.

The signs are always there, and it’s the videographer’s job to see and record them. It’s the parents’ look of pride as their son reads from the torah, or the grandparents lovingly holding hands at the dinner table, a grandfatherly kiss on the bar mitzvah’s cheek, or the hug from a sister or brother, a mom’s tears as she dances with her son.  It’s not hard to imagine what these images will mean over Ziv’s lifetime, a lasting record of an irreplaceable moment. Your goal in finding a videographer should be to find one that sees events from this perspective. The video will be worth its weight in gold.

Thank you, Carmi family, for allowing me to record what for me was the experience of a lifetime!

Image64 Image63 Image54 Image46 Image44 Image41 Image38 Image35 Image31 Image22 Image19 Image15 Image14 Image11 Image10 Image6 Image5 cover 4 Bar Mitzvah Video Production Los Angeles

Website Videos that Connect with the “Purchasing Comfort Zone”

Are You Connecting With Your Website Visitors Purchasing Comfort Zone?

Your level of success in converting visitors to customers correlates with your website’s ability to connect with a consumer’s purchasing “comfort zone” and building the emotional connection that allows them to feel safe in doing business with you. Your site has to break down the barriers that inhibit your customers’ purchasing decisions. This can be done by developing a level of trust that suppresses the skepticism which many consumers often have. It’s the old formula: Website videos that build rapport inspire credibility which leads to trust and likeability. People respond to others they like and trust.

As a Los Angeles corporate videographer, I’ve learned that there are lots of “trust signals” in face to face conversation among which are eye contact, tone of voice and body language. When we’re speaking with someone, in addition to the meaning of the words spoken, we are constantly processing these signals that help us judge the validity of what we’re hearing, ultimately building the trust that can facilitate decision-making. With this in mind, an important goal of your website content should be to provide the trust signals that we’re accustomed to in conversation, and in doing so encourage visitors to take the next step in doing business with you. There are few things more powerful than a video of a spokesperson on your website to accomplish that. That video represents you 24/7 and can speak enthusiastically about any aspect of your business that you wish… in detail.

It’s against human nature for people to want to do anything in the slowest, most difficult way possible. On the contrary. People want to find what they’re looking for quickly and easily. If text is primarily what you offer your website visitors, then you’re requiring them to invest the time it takes to read in order to get the information they need from you. Whether they will or not is the question. Considering that you only have about eight seconds to engage a visitor, the odds of someone becoming a customer are reduced if the only option is to read your content. It can be much more efficient to watch a video that packs a lot of information into a very small package to get at the same information.

Think about your own browsing habits. Given the choice of getting the same information by pouring through pages of text or just sitting back, watching a video and let it all sink in? Which one would you choose?

What it comes down to is this:  You want to do everything you can to keep visitors on your site long enough to find what they’re looking for and to convert them into paying customers. By speaking to their “purchasing comfort zone” with a video you can boost your conversion rate significantly.

To watch a video that explores this subject in more depth please see, “Why you Definitely Need Video on Your Website” at http://24ktsound.com/video-production-services/businesswebsitesocial-media/businesses-need-video-transscript/

Breaking The Ice – An Event Videographer’s Perspective

Funny nerd sticking out tongueBreaking The Ice

As a Los Angeles wedding and special events videographer I’ve chuckled many times over the entertaining spectacle of a photographer trying to entice a baby to smile for a photo with whistles, bird calls, teddy bears and funny faces with parents and relatives on the sidelines doing the same. But what do you do with a group of nervous adults whose language you don’t speak and who don’t understand what you’d like them to do?

As a professional wedding and special event videographer that works often with particular nationalities, having a couple of tricks up your sleeve that can help adults feel more comfortable in front of the camera can make a big difference in how your shoot goes. Here’s a simple strategy that I’ve seen in action while on a video shoot where a couple of photographer friends of mine were trying to pose a very conservative group of foreign visitors that seemed to be more than a little bit insecure.

I watched the photographers instantly warm up the shoot by trying to say a few words to the guests in their native language. I don’t really know exactly what was said, but the reaction was instantaneous. The looks of amazement and the laughter that ensued said it all…the whole ambiance changed. Almost magically and because of their little gesture the language barrier-related awkwardness that prevented people from being themselves vanished. Reaching out to the guests in a way they could relate to put them at ease.

Even though the conversation wasn’t destined to go beyond those few words, the whole feel of the photo shoot went in a new, more enjoyable direction after everyone had a good laugh at the photographer’s apparently less than perfect pronunciation.The rapport had changed for the better and the shedding of inhibitions produced some honest-to-goodness smiles. I thought, what a great icebreaker, and what an extraordinary transformation those few words created. We all now had uninhibited, smiling people to record. Everyone was happy. Why was that?

Camera shy? Cultural differences? Being in a Foreign country? Self-consciousness? I can only speculate what the issue was. What ever it was, it wasn’t much of an issue any longer. A little unanticipated gesture broke the ice.

As a videographer, I work often with Spanish speaking clients, particularly at Wayfarers Chapel in Rancho Palos Verdes, Ca., where I record weddings and baptisms. Greeting guests in Spanish is an instant rapport builder. “Hola, bien venidos,” (Hello, welcome!) is a great icebreaker that invariably elicits a warm if not surprised response that this very American looking videographer is actually speaking Spanish. It’s like suddenly being welcomed into the family where a whole different level of interaction opens up.

So, practice a few relevant phrases to use the next time you’re in a similar situation with this one caveat:  Don’t butcher the language or intentionally anglicized a foreign word. It’s obnoxious hearing things like, “no problemo.” Showing a sincere effort in bridging a communication gap can make your day, and your shoot much happier.

Visit my blog at www.24ktsound.com and please feel free to share your own similar experiences and advice.

 

 

 

Video Marketing Strategies for Business

Video is the ideal Attraction for your targeted prospects and clients:  Everyone prefers to consume the value and expertise of your services and/or products in different ways. But, Google has proven that video is the absolute most popular form of consumption on the internet given that 60% of all internet traffic is VIDEO!

Video Improves Your Search Results: Google favors added value popular content, such as blogs, video and images to what their engines index and returns in search. Google even revealed recently that these types of content are returned in one of every four searches.

Video is The Ultimate Way to Showcase Your Value: Think about this, research has already proven your prospects and clients prefer video versus static text. Your videos have the ability to answer valuable FAQ’s that help build trust and credibility and warmly convert interested prospects into clients.

Video allows you to interest prospects by offering demos of your expertise and service or product results.

Video Is Customer Service Friendly: No handling over a long boring manual, customers can play a video and learn how to set up your product or even how to schedule an appointment or educate them on how to get the most value out of your service and/or product.

Video Builds “Know, Like, and Trust”: Being seen on video or having a company executive talk to the camera about what you do and why you’re better than the competition takes building a relationship with potential prospects to an entirely new level.

Video Taps Into the outreach of YouTube: Besides posting your videos on your own site, you can also post them on YouTube. Research tells us that one-quarter of all internet users visits YouTube, viewing hundreds of thousands of videos.

This video portal is an increasingly important site as a business owner to showcase your businesses, services and/or product’s value giving you a chance to find highly targeted new clients outside of your existing advertising systems.

Videos Increase Your Brand Value: Your prospects and clients will value your business at an entirely new level because you are up-to-speed on new technology that excites them. It reaffirms to them that you are growing, not stagnant or dying.

I cannot emphasize enough how the business landscape has changed and differentiating yourself from your competition by showcasing your value and attracting customers via video is one of the easiest ways to ensure your business grows and profits during this time!

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24KT is based in the South Bay of Los Angeles where we’ve provided expert video production services since 1979. We service all So. California and beyond with videos for businesses, websites, social media, weddings, mitzvahs and other special events. We can assist you in English or Spanish.

Contact us at (310) 547 - 4702 or by email : marc@24ktsound.com. We gladly collaborate with out-of-town production companies and agencies.

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